Holholiya Privacy Policy

This Privacy Policy describes how Holholiya (we) collects, uses, and discloses personal information about you when you visit our website located at [https://holholiya.com/] (“Holholiya”) and when you purchase electronic devices, home products, Baby items, Bag Collection, Men’s Corner, Women’s Corner Items, Islamic items, Cosmetic items, Clothing, Gadget items, or other services offered through the Site (“Services”).

Information We Collect:

We collect various types of information about you, including:

Personal Information: This includes information that can be used to identify you, such as your name, email address, postal address, phone number, and date of birth.
Account Information: If you create an account on our Site, we may collect additional information such as your username, password, and password security questions.
Billing Information: This includes information used to process payments, such as your credit card number, expiration date, and billing address.
Order Information: This includes information about your purchases, such as the products you purchased, the quantity, the price, and the shipping address.
Device Information: We automatically collect information about your device, such as your IP address, browser type, operating system, and browsing activity on our Site. This may include information about your connected home devices if you use them to interact with our website.
Usage Information: We collect information about how you use our Site, such as the pages you visit, the links you click, the search terms you use, and the products you interact with.
Survey Information: We may collect information from you if you voluntarily participate in surveys or questionnaires.

How We Use Your Information:

We use the information we collect about you for various purposes, including:

To process your orders and provide you with the Services.
To communicate with you about your orders, promotions, and other updates.
To personalize your experience on our Site, including product recommendations and targeted advertising (with your consent).
To analyze how you use our Site and improve our Services.
To troubleshoot technical issues and prevent fraud.
To comply with legal and regulatory requirements.

Sharing Your Information:

We may share your information with third parties, such as:

Payment processors to process your payments.
Shipping companies to deliver your orders.
Marketing and advertising partners to personalize your experience and deliver targeted advertising (with your consent).
Analytics providers to analyze how you use our Site.
Service providers who help us operate our business, such as customer service providers and fraud prevention companies.
Law enforcement or regulatory authorities when required by law.

We will only share your information with third parties that have agreed to comply with our privacy standards and data security practices.

Your Choices:

You have choices regarding your information:

You can access, update, or delete your personal information through your account settings.
You can unsubscribe from marketing communications by clicking the “unsubscribe” link in any marketing email you receive from us.
You can choose to opt out of cookies by adjusting your browser settings.
You can request to delete your account by contacting us.

Data Security:

We take steps to protect your information from unauthorized access, use, disclosure, alteration, or destruction. We use industry-standard security measures, including encryption and secure storage practices. We also require our service providers to implement appropriate security measures.

Children’s Privacy:

Our Site is not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and you believe that your child has provided us with personal information, please contact us immediately.

International Data Transfer:

Your information may be transferred to and processed in countries other than your own, where data protection laws may differ from those in your country. By using our Site, you consent to such transfer and processing.

Data Retention:

We will retain your personal information for as long as necessary to provide you with the Services, comply with legal and regulatory requirements, resolve disputes, and enforce our agreements.

Data Breach Notification:

In the event of a data breach that affects your personal information, we will notify you in accordance with applicable law.

Cookies and Tracking:

We use cookies to enhance user experience and collect data about website usage.
Users can manage cookie preferences through their browser settings.

Changes to this Privacy Policy:

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our Site. You are advised to review this Privacy Policy periodically for any changes.

Contact Us:

If you have any questions about this Privacy Policy, please contact us at [ [email protected] ].

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